Status: Resolved. freddy is working normally and we are monitoring. Last updated 22 October 2026, 06:25 UTC.
We'll keep this page updated as we learn more.
What happened
freddy was unavailable from 23:22 UTC on 21 October to 06:03 UTC on 22 October 2026. During this time the freddy website, the app and AI assistant connections were unavailable. freddy came back online at 06:03 UTC.
Your data
We've found no evidence that anyone accessed your data. Keeping your data safe is our highest priority, and we're taking further steps to keep an outage like this from affecting freddy again.
What you need to do
Nothing. Your connected sources catch up on their own. Data from recent days may take a while to fill in.
Updates
All times are in UTC, newest first.
06:25 UTC. Monitoring: We've checked our systems and the sync backlog has cleared. We're continuing to monitor.
06:03 UTC. Resolved: freddy is back online. The website, the app and AI assistant connections are working. Your sources are catching up on missed data, and recent days may take a while to fill in.
05:53 UTC. Recovering: We've emailed users about the outage. Recovery is in progress.
05:16 UTC. Recovering: Our restart went through. Recovery is in progress.
05:00 UTC. Investigating: freddy is still unavailable. We're still working on restoring service and continue to investigate. Next update in about 30 minutes.
04:30 UTC. Investigating: freddy is still unavailable. We're still working on restoring service and continue to investigate. Next update in about 30 minutes.
04:00 UTC. Investigating: freddy is still unavailable. We're still working on restoring service and continue to investigate. Next update in about 30 minutes.
03:30 UTC. Investigating: freddy is still unavailable. We're still working on restoring service and continue to investigate. Next update in about 30 minutes.
03:00 UTC. Investigating: freddy is still unavailable. We're still working on restoring service and continue to investigate. Next update in about 30 minutes.
02:30 UTC. Investigating: freddy is still unavailable. We're still working on restoring service and continue to investigate. Next update in about 30 minutes.
02:00 UTC. Investigating: We have no evidence that anyone accessed user data.
01:30 UTC. Investigating: freddy is still unavailable. We're still working on restoring service and continue to investigate. Next update in about 30 minutes.
01:00 UTC. Investigating: We've posted an update on X (@hi_freddy_coach) and added a status notice on freddy.coach.
00:49 UTC. Investigating: We are seeing an outage and are investigating.
23:22 UTC on 21 October. Outage: freddy went down. The website, the app and AI assistant connections are unavailable.
Thank you for your patience.
freddy team